Privacy Policy

This website (healthontrack.co) is operated by Health On Track. (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

By using our website, you consent to the collection, use, and disclosure of your personal data as outlined in this Privacy Policy.

1. Information We Collect

We may collect personal data when you:

  • Submit a form (e.g., contact or appointment booking);

  • Communicate with us via email or messaging platforms;

  • Access our website (e.g., IP address, browser type, pages visited);

  • Voluntarily provide information to us.

2. How We Use Your Information

Your personal data may be used to:

  • Respond to your enquiries or service requests;

  • Send updates or newsletters (with your consent);

  • Improve our website, services, and customer experience;

  • Fulfil legal or regulatory obligations.

3. External Links

Our website may include links to external sites. We are not responsible for the content, data handling, or practices of these third-party websites. We encourage you to review their privacy policies separately.

4. Cookies and Analytics

We may use cookies and third-party tools (e.g., Google Analytics) to track site usage and enhance the user experience. You may control or disable cookies through your browser settings.
Our site may also automatically collect anonymised traffic and device data to improve our services.

5. Disclosure of Personal Data

We may share your personal data under the following circumstances:

  • With your consent;

  • With healthcare providers involved in your care;

  • With trusted third-party service providers who support our operations;

  • As required by law or legal processes.

6. Data Security

We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described or to comply with legal obligations.

8. Your Rights

You may request to access, correct, or withdraw consent for your personal data at any time.
To do so, please contact our Data Protection Officer:

Email: info@healthontrack.co
Subject line: Data Protection Request

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, with the updated effective date.